Overview
Welcome to Burasari Elite, the exclusive loyalty program by Burasari Group Hotels.
Our program rewards your stays and experiences across our boutique destinations in Thailand and Laos.
Earn points every time you stay, dine, relax, or indulge with us – and turn them into free nights, room upgrades, spa treatments, and more.
Participating Hotels:
Burasari Resort Phuket • Island Escape Burasari • Villa Escape Burasari
Burasari Heritage Luang Prabang • Shanghai Mansion Bangkok • W22 by Burasari
Membership is free, easy to join, and designed to make every Burasari moment even more rewarding.
Benefits & Tiers
Your loyalty deserves recognition. With five membership tiers, the more you stay, the more benefits you enjoy:
Silver – Entry tier with full access to earning and redeeming points.
Gold – Bonus multipliers and enhanced benefits.
Platinum – Premium rewards, upgrades, and exclusive offers.
Titanium – Priority privileges and personalized services.
Ambassador – The highest level of recognition with tailored elite experiences.
Tier level is determined by the number of qualifying nights per calendar year.
Complimentary benefits (such as spa credits, breakfast, or laundry) apply once per stay unless otherwise stated and are subject to availability.
How to Earn Points
Earning with Burasari Elite is simple and automatic.
- Earn 20 points for every THB 100 spent on qualifying charges at participating hotels.
- Qualifying charges include: rooms, dining, spa, and selected extras.
- Points are not awarded for taxes, service charges, third-party bookings, or non-qualifying rates (staff, agent, or tour operator rates).
Bonus Points by Tier:
Higher tiers enjoy additional multipliers for faster point accumulation.
Direct Booking Bonus:
Enjoy additional points when booking directly through Burasari websites, hotel reservations, or at the front desk.
How to Redeem Points
Turn your points into unforgettable Burasari experiences.
Redeem for:
- Free nights and room upgrades (subject to availability)
- Dining, beverages, and spa treatments
- Exclusive Burasari Signature Experiences
- Hotel credit (1,000 points = THB 250)
Redemptions can be made at the front desk or upon checkout.
Please present your member account or registered ID when redeeming.
Some rewards may require advance booking or are subject to blackout dates and limited availability.
FAQ & Terms
Burasari Elite Loyalty Program – Terms & Conditions
1. Membership
- Membership is free and open to individuals aged 18 or older.
- Guests may register online, at the front desk, or through direct bookings.
- One account per person; companies or groups are not eligible.
- Members are responsible for maintaining accurate contact details. Burasari Group is not liable for misdirected rewards due to outdated or incorrect information.
2. Earning Points
- Members earn 20 points per THB 100 spent on qualifying charges at participating hotels.
- Qualifying charges include rooms, dining, spa, and selected extras.
- Taxes, service charges, and non-qualifying rates (e.g., staff, agent, or tour operator rates) do not earn points.
- Bonus Points: higher tiers (Gold, Platinum, Titanium, Ambassador) receive additional multipliers.
- Direct Bookings: Points may be earned at a higher rate when booking directly via official Burasari channels.
3. Redeeming Points
- Points may be redeemed for:
- Free nights
- Room upgrades (subject to availability)
- Dining, beverages, and spa treatments
- Signature experiences
- Hotel credit (1,000 points = THB 250)
- Points can be redeemed at the front desk or upon checkout.
- Members must present their registered ID or member account when redeeming.
- Some redemptions may have blackout dates, limited availability, or require advance booking.
4. Membership Tiers & Benefits
- Tier level is based on the number of qualifying nights per calendar year.
- Benefits vary by tier: Silver, Gold, Platinum, Titanium, and Ambassador.
- Complimentary benefits apply once per stay unless otherwise stated.
- Upgrades are subject to availability at check-in.
- Airport transfers, where offered, must be booked at least 48 hours in advance.
5. General Rules
- Points, rewards, and membership status are non-transferable, non-refundable, and cannot be sold or exchanged for cash.
- Points are valid for 24 months from the date they are earned. Expired points cannot be reinstated.
- Burasari Group reserves the right to modify program benefits, point structures, or participating hotels at any time.
- Membership may be suspended or terminated if misuse or fraudulent activity is detected.
6. Liability
- Burasari Group is not liable for system errors, account misuse, or partner non-performance.
- Members are responsible for safeguarding their account information and notifying the program of any unauthorized use.
7. Governing Law
These Terms & Conditions are governed by the laws of Thailand and Laos, depending on the property of stay.
Any disputes will be subject to local jurisdiction.
8. Contact Us
For assistance or membership updates, please contact any participating hotel:
- Burasari Resort Phuket
- Island Escape Burasari
- Villa Escape Burasari
- Burasari Heritage Luang Prabang
- Shanghai Mansion Bangkok
- W22 by Burasari
