Disclaimer: Online Booking Payment and Communication Guidelines for Burasari Group Hotels

Dear Esteemed Guest,

We care about your safety and comfort during your stay at Burasari Group Hotels. Please be aware of the following important information about our online booking and communication procedures.

At Burasari Group Hotels, your safety is our top priority. We assure you that our online booking payment gateway system is secure and reliable. However, we also urge you to be cautious when making online payments, as scammers may try to take advantage of your excitement for your upcoming trip.

Every booking payment must be made only through the official website of the Burasari Group Hotel where you plan to stay. For example, if you want to book a room at [Hotel Name], make sure to pay only through the [Hotel name] website.

Contact us for inquiries via email, Line, WhatsApp, Facebook [Page name or link] or other official social media platforms of each of our properties. However, all bookings must be paid through our hotel website using RedDot as the payment gateway.

Beware of fake emails. Do not click on any payment links in emails claiming to be from Burasari Group Hotels using payment gateways other than RedDot with Merchant Name “Burasari Phuket”. We do not send such links. Every booking payment must be made only through the official RedDot link, with the Merchant Name “Burasari Phuket” sent by our reservation team.

We at Burasari Group Hotels are committed to providing you with the best possible service from the moment you book your stay. We want you to ‘’Feel at home’’. By following these guidelines, we can ensure a hassle-free and enjoyable experience for you both during the booking process and throughout your stay.

Thank you for choosing Burasari Group Hotels. If you have any questions or concerns, please don’t hesitate to contact us via email. We look forward to making your stay memorable.

Best regards,
Burasari Group Hotels